Store Policy

1. General Provisions1.1. This Policy defines the rules for the operation of the online store, including the terms of purchase, payment, delivery, return of goods, and processing of personal data.1.2. By placing an order on the website, the customer confirms their agreement with the terms of this Policy.

2. Order Placement2.1. The customer independently places an order on the website by adding products to the cart and filling in the required information.2.2. After placing an order, the customer receives a confirmation email to the specified email address.2.3. The store reserves the right to cancel the order in case of product unavailability or incorrect customer-provided information.

3. Payment3.1. Payment can be made using the following methods: bank card, electronic payments, or bank transfer.3.2. All payments are made in the national currency.3.3. The store is not responsible for any fees charged by banks or payment systems.

4. Delivery4.1. Delivery is carried out to the address specified by the customer via courier services or postal services.4.2. Delivery costs and timeframes are calculated at checkout and depend on the delivery region.4.3. In case of an error in the address provided by the customer, the store is not responsible for delays or inability to deliver.

5. Return and Exchange of Goods5.1. The customer has the right to return or exchange a product within 14 days of receipt, provided the product has not been used and its original packaging and condition are preserved.5.2. Returns or exchanges are possible in cases of manufacturing defects or order discrepancies.5.3. The customer bears the cost of return shipping unless the return is due to the store's fault.

6. Personal Data Processing6.1. By placing an order, the customer consents to the processing of their personal data in accordance with applicable law.6.2. The store undertakes not to transfer personal data to third parties, except as required by law.6.3. Personal data is used solely for order processing and improving service quality.

7. Responsibilities of the Parties7.1. The store is not responsible for delivery delays caused by force majeure circumstances.7.2. The customer is responsible for the accuracy of the information provided when placing an order.7.3. Any disputes arising in the execution of this Policy shall be resolved through negotiations, and if unresolved, in accordance with applicable law.

8. Contact Information8.1. To contact the store and resolve order-related issues, the customer may use the following contact details:

Email: cloudroombuda@gmail.com

This Policy may be changed without prior notice. The current version is always available on the store's website.